We welcome inquiries from both our users and the talented creators featured on our platform. Please review the information below to see how we can best assist you.
For Authors:
- We highly value the hard work and dedication of the developers and artists featured on our website. Please be assured that we do not host any resource packs, shader packs, or tools directly on our servers; we strictly utilize official download links to support the original creators. If you are the author of a project and would like us to update any information, screenshots, or videos associated with your work, please reach out to us. We will promptly update your listing to ensure your project is accurately represented.
For Visitors:
- Before reaching out, we highly recommend reviewing the dedicated “How to Install” instructions provided on every resource pack and shader pack page, as we strive to make these guides as detailed as possible. Additionally, the comment section is an excellent source for troubleshooting; our team and the community are highly active there, and you can often find quick solutions to common issues. However, if you have checked these resources and still need assistance downloading or installing the pack, please do not hesitate to contact us. Our team is always happy to help you get your new packs up and running smoothly!
Email: resourcepack@mail.com
- We are always here to answer your questions and assist you in any way we can. Due to the high volume of emails we receive daily, please allow up to 3 business days for a response. We greatly appreciate your patience and understanding!